Customer Sentiment Tracking Made Easy - Best Platforms for 2025

The Pro plan will be sufficient for the majority of small teams because it enables for 10 individuals and 10,000 states. It costs $83/month. You can get a 14-day free trial without any bank card needed. 4/5 This is a newish feature for Buffer. Search in your alert feed, and you'll see that each mention is marked with among 6 emotions.

You can edit it for certain social media platforms, time periods, emotions, and sentiments. It's not a deal-breaker, given the price factor, however it's most definitely something to be mindful of if you utilize Buffer for sentiment analysis.

Premium Brand Monitoring Solutions - 2025 Comparison

Social Listening And Sentiment Analysis: A Comprehensive Guide - Aim Technologies

You're limited to a pair of information points concerning view and emotion in Buffer. It's a good addition, yet it will not change the type of comprehensive consumer understandings you can get from various other devices like Talkwalker.

There's a 14-day free trial, but it does not include sentiment analysis attributes. You can place a handful of subjects (items, brand names, and so on) into Exolyte and it'll show you the recent view failure of user-generated web content that references each one. For any type of account, you track in Exolyte, you can see the three mentions with the most positive view and the three states with the most negative belief.

2025's Most Popular Brand Monitoring Solutions

4/5 The belief timeline is really amazing. Imagine knowing when a discussion is hot so you can enter or being able to "check out the room" and remain silent up until the cumulative agony subsides. The Sentiment Timeline aids you do it. There's a search phrases box on the Keyhole belief dashboard that notes which words turn up in polarizing articles.

That might indicate individuals are not also happy about the climbing expense of whatever item you're tracking, which can make for some zesty content. It would be excellent if you could see a minimum of standard pricing upfront. I don't think Keyhole's expert system is as progressed as others on this checklist.

Resource: Agorapulse is a lightweight social media sites administration platform that's priced well for expanding agencies. That suggests you will not obtain the most sophisticated sentiment analysis devices around, but they suffice for many fundamental customers. Agorapulse likewise has some partnership includes that are excellent for dealing with customers. Resource: Tiny and expanding agencies that want a versatile strategy that does not require them to spend for greater than they need.

Agorapulse has a restricted cost-free plan that's just enough to allow you kick the tires. Paid strategies start at $79/month, however many companies will certainly require to develop a personalized variation they can scale as they expand. 3.5/ 5 It may not be super powerful, however Agorapulse's sentiment metrics are promptly populated in searches and clearly provided, so the learning curve is brief.

Which are the top social listening platforms in 2025?

The Top 20 Best Sentiment Analysis Tools For 2025

Agorapluse has drop-down food selections on each thorough search sight that allows you select which sort of message video, links, message only, or photo you intend to assess, which will show you where you can use consumer support. While it's okay for the money, other devices keep track of view from means much more resources.

Include the system's customizable control panels and reports, and the ability to add different customer accounts, and you have actually obtained a fantastic remedy for companies to keep an eye on customer complete satisfaction. Source: Developed companies whose clients need in-depth listening and view information and agree to pay for it. Medium to bigger agencies with a huge client lineup.

Social Listening with Real-Time Alerts - 2025's Leading Options

Various other paid plans start at $41/month and go up rapidly. 4/5 Individuals might discuss your brand name without tagging your account or making use of a hashtag. Mentionlytics finds and reports on those non-@ states. There's a Share of Voice graph that includes share of voice belief. You obtain to see what share of positive, negative, and neutral states your clients' brands command.

You additionally get a Google Information Workshop connector and APIs for other integrations to automate customer coverage. A full-blown free trial would be wonderful. You can run a search on a specific brand or key phrase completely free, but it's not the like using the system like a firm would certainly for 1 month.